Mary Potter Hospice

We knew intuitively that our work was valuable, but we could not easily prove it.

Published:
April 3, 2025
March 13, 2025
Published by:
ImpactLab
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Mary Potter Hospice

Our work with ImpactLab has helped in many ways.

Our work with ImpactLab has helped in many ways.

Our work with ImpactLab has helped in many ways.

Our work with ImpactLab has helped in many ways.

What led you to ImpactLab?

We knew intuitively that our work was valuable, but we could not easily prove it. We wanted to demonstrate our impact to our community and funders through our SROI, to show that a good return was being generated from their donations and funding.

What did the project look like?

ImpactLab analysed our Hospice @ Home service, which is an extended hours in home support for people who need palliative care.

What did you learn?

We learnt that beyond supporting the individual needing care, Mary Potter Hospice also helped their family to live well, and improved the wider health system by keeping people out of hospital – creating nearly $4m in social value between January 2020 and December 2020.

How did the work impact your organisation?

We had evidence that our investment was worthwhile, and the confidence to cement in our service. We were successfully able to take a case to the Crown for continued and expanded funding contracts for palliative care.

How have you leveraged your GoodMeasure report?

Our work with ImpactLab has helped in many ways. We have included our report in grant applications, and because we could illustrate the effectiveness of the programme, we have already raised an additional $25,000 towards our Hospice @ Home service. We also used the metrics from our report to support communications for our 2022 Annual Fundraising Appeal. Community services were the focus of this appeal, highlighting our Hospice @ Home programme.

What led you to ImpactLab?

We knew intuitively that our work was valuable, but we could not easily prove it. We wanted to demonstrate our impact to our community and funders through our SROI, to show that a good return was being generated from their donations and funding.

What did the project look like?

ImpactLab analysed our Hospice @ Home service, which is an extended hours in home support for people who need palliative care.

What did you learn?

We learnt that beyond supporting the individual needing care, Mary Potter Hospice also helped their family to live well, and improved the wider health system by keeping people out of hospital – creating nearly $4m in social value between January 2020 and December 2020.

How did the work impact your organisation?

We had evidence that our investment was worthwhile, and the confidence to cement in our service. We were successfully able to take a case to the Crown for continued and expanded funding contracts for palliative care.

How have you leveraged your GoodMeasure report?

Our work with ImpactLab has helped in many ways. We have included our report in grant applications, and because we could illustrate the effectiveness of the programme, we have already raised an additional $25,000 towards our Hospice @ Home service. We also used the metrics from our report to support communications for our 2022 Annual Fundraising Appeal. Community services were the focus of this appeal, highlighting our Hospice @ Home programme.

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