Impact Innovation | ImpactLab

Impact Innovation blends our expert consulting with flexible frameworks to design measurement solutions that fit your unique needs. Whether you're running a multi-layered programme, a large-scale initiative, or your organisation doesn’t fit our standard products, Impact Innovation provides the tools, facilitation, and expertise to clarify your impact and strengthen your decision-making.

GoodMeasure

Trusted by 250+ organisations

Impact Innovation turns complex data into clear, actionable insights – helping you track progress and drive real change.

Insights for 350+ programmes

Our experience with over 350 programmes gives us unique insight into planning your tailored project.

Guiding $800M+ in social investment

More than just measurement – practical, tailored recommendations to strengthen funding strategies and enhance programmes.

Good benefits

Impact Innovation is designed to help organisations navigate complex impact measurement with a flexible, tailored approach. More than just data, it provides the tools and expertise to uncover the full story of an organisation’s impact – turning complexity into clarity and supporting smarter decision-making.

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Built for organisations with unique or evolving needs, Impact Innovation bridges a key gap in our sector. Funders need confidence that their investments create real, measurable change, while organisations require customised frameworks to refine their work, secure funding, and maximise impact. Impact Innovation takes a bespoke approach; combining our standard GoodMeasure tools with expert consulting and facilitation, ensuring every organisation can build a credible, insightful, and action-driven impact strategy or insights.

Good features

SROI calculation

Estimate long term social impact in dollar terms, offering a standardised way to assess value across programs and sectors.

Evidence-based insights

Leverages peer-reviewed research, government data, and frontline provider insights for robust, data-driven analysis.

Adaptable methodology

A standardised framework that’s tailored to the unique context of each organisation, ensuring relevance.

Comprehensive reporting

Delivers clear, detailed reports that outline program effectiveness and highlight opportunities for improvement.

Comparative benchmarking

Uses consistent metrics to track progress over time and assess or review performance.

Actionable recommendations

Provides practical guidance todevelop data collection, optimise funding, and improve service delivery.

Transparent analysis

Ensures that impact reporting is objective and credible, building trust among stakeholders.

Good benefits

Impact Innovation is more than just impact consulting – it’s a tailored approach to understanding, measuring and strengthening your social impact. By combining expert guidance with flexible frameworks, it helps organisations and funders make smarter decisions, refine their strategies, and create lasting change.

Confident investment decisions

Empowers funders and decision makers with clear data to ensure every dollar is allocated where it can make the greatest impact.

Unified impact metrics

Creates a shared fact base for the social sector, aligning funders and service providers on what works and where to improve.

Faster, informed decision-making

Offers timely insights that enable real-time adjustments and improvements, reducing reliance on lengthy evaluations.

Enhanced credibility

Strengthens stakeholder trust by providing evidence-backed, transparent reporting that validates social impact.

Continuous improvement

Facilitates ongoing benchmarking and strategy refinement, ensuring that social investments are always driving meaningful change.

Sectors using Impact Innovation

Whether you’re delivering services, allocating resources, or shaping policy, our data-driven insights empower your decision-making. By partnering with organisations across sectors, we transform social investment into measurable progress that elevates communities.

Charities

We help charities measure impact, refine strategies, and secure funding.

Government & corporates

We help agencies and businesses drive measurable social impact.

Iwi & kaupapa Māori

We align investments with Māori communities' aspirations and support providers.

Funders

We help philanthropists and investors measure social impact confidently for smarter investments.

How it works

Step 1

Understanding your programme

We begin by collaborating closely with you to grasp your services, understand who you support, and clarify the outcomes you aim to achieve. This step captures the full story behind your programme’s impact.

Step 2

Applying the best available evidence

Using global research, government data, and real-world insights, we evaluate the potential and scale of impact. This ensures our estimates are credible, independent, and firmly rooted in evidence.

Step 3

Collecting and analysing your data

Using the ImpactPortal we easily capture all the essential programme data – such as participant numbers, demographics, and service delivery details – ensuring our analysis is tailored, accurate, and truly reflective of your impact on the ground.

Step 4

Measuring social value in dollar terms

This is the magic sauce - we calculate the Social Return on Investment (SROI) to estimate the lifetime social value generated by your programme, helping you see clear, tangible benefits relative to costs.

Step 5

Delivering actionable insights

Our findings are presented in a clear, practical impact dashboard and report that highlights your strengths, opportunities, and comparisons with similar services. These insights empower you to refine your approach, effectively communicate your value, and secure funding.

Our satisfied customers

"Once we received the GoodMeasure report, it helped us establish systems to effectively track our day-to-day interactions with regular programs. GoodMeasure has truly supported us and pushed us to a new level of professionalism, giving us exposure we didn’t have before."

Frank (and Tina) Hicks

GooC

"GoodMeasure has helped us gain a better understanding of what truly constitutes good practice – the kind of practice that leads to results that make a real difference."

Jono Campbell

Te Ora Hou

"Data isn't just something we collect to show how we've spent money; it actually informs the changes we make to our services and helps us identify when shifts are needed based on what the data is telling us."

Val Carter

Home & Family Charitable Trust

"As agencies serving the community, we have a responsibility to do our best. I believe the GoodMeasure process helps us meet that responsibility by challenging and encouraging us, ensuring that whatever we offer is the best possible service to the community we serve."

Murray Edridge

Wellington City Mission

"When we reviewed the insights from GoodMeasure, we started focusing more on the end model – bringing our team closer together and ensuring our navigators connect the dots for everyone who supports us."

Tom Irvine

Ngāti Whātua Ōrākei

"One of the major steps we took was going back four years and interviewing participants who had completed the program at that time."

Dale Bailey

Springboard Trust

"We’re currently rolling out a new CRM system. While coordinating projects, we identified some gaps in the information we weren’t collecting, which could be really useful."

Ula Letele

Grace Foundation

Frequently asked

questions

How is Impact Innovation different from GoodMeasure?

While GoodMeasure is our flagship SROI product, Impact Innovation offers a more tailored approach for impact measurement and insight generation.

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Who is Impact Innovation for?

It’s designed for organisations with unique impact measurement needs, such as large-scale programmes, cross-provider collaborations, or initiatives or organisational models that don’t fit our standard measurement processes.

What does the Impact Innovation process involve?

We work through a facilitated process, including a combination of workshops, project design, and tailored measurement strategies that align with your organisation’s goals.

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How does Impact Innovation help organisations with complex programmes?

By working through a more bespoke impact measurement approach, Impact Innovation ensures you can measure, improve, and communicate your impact effectively while factoring in the complexity of your organisations needs.

Ready to go?

Get in touch today to see how we can help you understand and grow your impact.